bTrainer^SM certification programs are delivered in a classroom or virtual classroom using a highly optimized delivery and student management model. This unique configuration of online self-paced training videos, instructor led review sessions and student management services enable individuals and organizations to meet their ITSM certification goals at prices 30 to 50% below traditional classroom offerings. This approach also increases the value delivered to the student in terms of class preparation, content retention and exam preparation.

Each program includes:

• Online Training Videos complete with the following features:
• Main Menu - Move through hours of in-depth content - quickly and easily due to the efficient and organized structure.
• Full Motion Video - All courses feature full-motion videos of instructors using PowerPoint presentations teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience.
• Module and Practice Exams - Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section. APMG accredited practice exams are also included as part of the program.
• Controls - Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises.
• Resume - All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you were.
• Certificate of Completion - Upon successfully scoring 80% or higher on all the module exams the program will automatically create the Certificate of Completion required to sit for the exam
• Online Student Courseware with the right to print one local copy
• Classroom or Online Instructor Led Review Sessions
• Exam Services onsite with a private proctor, online with a web cam proctor or at an accredited testing center
• Book Store Services for students looking to purchase the ITIL Library or any of the OGC complementary books
• Pre & Post Class Online Mentoring Services from our Linkedin My ITSM Mentoring Community™
• ITIL & PDU Credits
• Discounted Value Bundles