ITIL® Orientation - Executive Overview

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Overview

This training program introduces an executive management team to the concepts, relationships and benefits of an IT Service Management program. Each student will receive an online workbook plus membership in the online Linkedin community - My itSM Mentoring Community™.

Delivery Options

Our classroom program includes 4 hours of instructor led presentations, a student workbook plus membership in our Linkedin community - My itSM Mentoring Community™.

Our online video classroom program includes 2.5 hours of instructor led video presentations, an online student workbook plus membership in our Linkedin community - My itSM Mentoring Community™.

Our blended classroom program includes both the classroom and online video classroom plus membership in our Linkedin community - My itSM Mentoring Community™. The final delivery configuration and schedule is set by the client.

Credits Earned

• 0 ITIL Expert Credits
• 3 PDU Credits