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itSM Solutions LLC
IT Network Management Training Videos

Introduction to IT Network Management Training Videos

The itSM Solutions IT Network Management training videos certification programs are delivered online using a self-paced, streaming video delivery format with support from our Network Management mentoring community. Exams for these programs are delivered by their respective examination institutes.

The Three T's and one R of ITIL Training

There are four basic things training coordinators need to think about when connecting a student with an ITIL® training delivery method.

The first is Training budget. It makes no sense to go shopping at Tiffany's if you only have a dollar in your pocket.

The second is Travel. Most companies have put a hold on travel until the economy gets better. My gut tells me that even when it gets better there will still be a hold on it especially when management discovers that things still get done without people jumping on airplanes.

The third is Time out of the office. The downturn in the economy has forced companies into a position of doing more with less. With that being the case it's almost impossible for anyone to leave for a couple of days let alone a week.

The fourth is Return on Investment (ROI). That is, if employers (or wives) are paying for the training they want some assurance that the student will pass the exam on the first try and that he or she will return with knowledge they can be used on the job.

Classroom Training Budget & Productivity Impact

• Training Budget - This delivery method tends to be the least expensive as everything (lectures, courseware, mentoring & exams) is delivered online.
• Travel Budget - This delivery method has zero impact on the travel budget
• Time out of the Office - Dependent on how the students structure their self-study schedule this delivery method may or may not require any time out of the office.
• Content Retention / Exam Pass - This program provides a lot of one-on-one online support to help students retain the content and pass the exam on the first try.

Certification Programs

Cisco

A series of programs that provide certification of competency in Cisco networking products. Certifications include: CCNA, CCNP, CCENT

Microsoft

A series of programs that provide certification of competency in Microsoft products. Certifications include: MCSE, MCPD, MCITP, MCTS, MCSA, MCDST

CompTIA

The Computing Technology Industry Association (CompTIA), a non-profit trade association, created in 1982 as the Association of Better Computer Dealers, Inc. (ABCD) by representatives of five microcomputer dealerships. Currently, it is known as a provider of professional certifications for the information technology (IT) industry. Certifications include: A+, Linux+, Network+, Server+

VMware

Virtual machine software from VMware, Inc., Palo Alto, CA (www.vmware.com) that allows multiple copies of the same operating system or several different operating systems to run in the same x86-based machine. Certifications include: VMware Security, vSphere 4.1, ESX Server

Class Configuration

Each Network Management training program includes:

• 6 Months Online Access to Instructor Lectures on Video
• Printable, Student Study Guide
• 6 Month of Online Support from our Network Management Experts
• Hands on Labs
• Exam Simulations

Pricing

IT Network Manager Training Library Pricing
Course	eTrainerTM
IT Network Manager Bundle (includes all the courses listed below)	$1,995
ITIL® Training
Foundation Certification	$250
2011 Operational Support & Analysis (OSA) Certification	$700
2011 Release Control & Validation (RCV) Certification	$700
Microsoft® Training
MCP, MCSE 2003/2008	$1,495
MCSE Windows 2003/2008 Messaging	$1,595
MCSE Windows 2003/2008 Security	$1,595
MCPD: Windows Developer 3.5 on Visual Studio 2008	$1,395
MCPD: ASP.NET Developer 3.5 on Visual Studio 2008	$1,395
70-566: UPGRADE: Transition your MCPD Win Developer Skills to MCPD Win Developer 3.5	$795
70-567: UPGRADE: Transition your MCPD Web Developer Skills to MCPD ASP.NET Developer 3.5	$795
MCITP: Server Administrator	$1,195
MCITP: Enterprise Administrator	$1,495
MCTS: Windows 7	$495
MCTS: .NET Framework 3.5 ASP .NET Applications	$1,195
MCTS: NET Framework 3.5 Windows Forms Applications	$1,195
MCTS: Windows Server 2008 Active Directory Configuration	$475
MCTS: Windows Server 2008 Network Infrastructure Configuration	$475
MCSA 2008 Training	$1,295
MCDST: MS Certified Desktop Support Technician	$595
Cisco Authorized Training
Cisco CCENT ICND1	$495
Cisco CCNA ICND2	$495
Cisco CCNA Security	$595
Cisco CCNA Voice Exam 640-461	$595
Cisco CCNA Wireless	$595
Cisco CCNP Switch	$595
Cisco CCNP TSHOOT	$595
Cisco CCNP Route	$595
CompTIA Training
A+ Certification	$795
Linux+ Certification	$495
Network+ Certification	$495
Server+ Certification	$595
VMware Training
Advanced VMware Security	$695
VMware Ultimate Bootcamp vSphere 4.1	$695
VI3 to vSphere 4 Upgrade and New Technology Ultimate Bootcamp	$595
VMware ESX Server 3.5 - Deploy, Secure & Analyze	$695
VMware ESX Server 3.5 - Install & Configure	$695

Next Step Actions

• Test Drive our Videos
• Read our Client Testimonials
• Register to Receive the Disney Case Study
• Purchase an Individual Class
• Purchase a Network Management All Access Bundle
• Request more information

ONLINE
SELF-PACED VIDEO TRAINING
Bundle Up and Save!

IT Network Engineer Bundle - $1,995
Bundle Includes:

• ITIL 2011 - 3 Classes
• Cisco Training - 8 Classes
• Microsoft Training - 17 Classes
• CompTIA Training - 4 Classes
• VMware Training - 5 Classes
• Measure Up Exam Simulation - 25 Classes

Overview

itSM Solutions offers a full suite of online video training programs that enable students to become trained and certified in multiple IT Network Management practice areas.

In the past, IT professionals operating in silo based IT organizations specialized in one of the network management practices listed above. The current shift to shared utility based architectures and applications (i.e., cloud computing, Software as a Service etc.) is forcing individuals to add additional certifications to their resume to increase their value in terms of the support services or billable hours they can deliver to a corporation or IT integrator.

The itSM Solutions all access network management training bundle provides IT professionals with low cost access to over 37 network management online training and certification programs. Programs includes ITIL, Cisco®, Microsoft®, CompTIA®, VMware®, and security classes from EC-Council, ISC²®, SCP and ISACA®.

With All Access, students will no longer have to budget thousands of dollars for individual certification courses, or spend valuable time away from the office.

The All Access subscription includes:

• On-Demand Video Based Training with 24/7 Live Chat Mentoring Support
• Classes include: ITIL 2011, Microsoft, Cisco, CompTIA & VMware certification training
• 12 months access to course & mentors
• Printable workbooks and course reviews
• Career & Exam assistance services
• 93+% savings off regular retail prices

Course Features:

Video Lectures and Expert Instruction

Our unique delivery simulates a one-on-one classroom environment, creating a more personal learning experience.

Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.

Practical knowledge is essential for success in a real world environment and we have chosen our instructors with this in mind - many of our instructors are business owners and have been employed in their respective fields for decades!

PowerPoint Slides and Visuals

Our courses feature PowerPoint slides to illustrate concepts and complement the expert instruction.

Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed powerpoint slides we provide. These slides are accompanied by an instructor voiceover to provide our students with a clear, efficient, and complete presentation of concepts.

Interactive Lab Exercises

Our training allows students to practice their new skills in a hands-on simulated environment.

After watching an instruction perform a task in a demonstration, students can perform the same task themselves in our engaging lab exercises. Step-by-step detailed descriptions and instructions are provided to guide students as they practice with production level simulated hardware and software.

Immersive Demonstrations

The immersive demonstrations in our training allow the student to view practical application of concepts in real-world environments.

Demonstrations are a way for the instructor to present how to perform a task on-screen in front of the student. This feature gives the student the power to see tasks performed by a professional in the intended environment as many times as they would like, without purchasing expensive software.

Controls and Navigation

Our easy-to-use controls and table of contents navigation allow you to quickly jump to any point in the course and fully control the pace of your training.

Move through hours of in-depth content quickly and easily and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises. All courses resume where you left off last session, allowing you to learn when it is convenient for you without the hassle of remembering where you were.

Review Quiz

Once a topic is completed, our built-in review quiz allows you to assess your progress and identify areas where additional study may be required.

After this assessment the student can go back give some extra attention to different subject areas within a topic if necessary. If using our online solution, the student score on each quiz is recorded so that student progress may be tracked.

Learning Zone Live Mentoring

Our solution offers interactive learning support on selected IT Certification programs across the Internet which sustains students using self-paced learning materials.

Learning Zone provides the student with online and telephone access to tutors, interactive chat sessions with other students, bulletin boards and continuous assessment and feedback. Train around the clock, around the world. Our certified online instructors are available to provide real-time answers to technology and soft-skill-related questions 24x7.

Who Should Attend

IT professionals looking to advance their careers and pay grades by obtaining multiple network engineering certifications.

Prerequisites

None

Exam

Supplied by the vendor or accreditation body.

ITIL - (Accreditor: APMG)
ITIL (Information Technology Infrastructure Library) consists of a series of books that provide guidance on the quality delivery of IT services in the context of a five phase service lifecycle. ITIL is supported by a comprehensive qualification scheme for individual certification along with a network of accredited training, consulting and technology providers. Certifications include:

• Foundation
• Capability Intermediate / Practitioner - 2 certifications

Cisco - (Accreditor: Cisco)
A series of programs that provide certification of competency in Cisco networking products. Certifications include:

• CCNA
• CCNP
• CCENT

Microsoft - (Accreditor: Microsoft)
A series of programs that provide certification of competency in Microsoft products. Certifications include:

• MCSE
• MCPD
• MCITP
• MCTS
• MCSA
• MCDST

CompTIA - (Accreditor: CompTIA)
The Computing Technology Industry Association (CompTIA), a non-profit trade association, created in 1982 as the Association of Better Computer Dealers, Inc. (ABCD) by representatives of five microcomputer dealerships. Currently, it is known as a provider of professional certifications for the information technology (IT) industry. Certifications include:

• A+
• Linux+
• Network+
• Server+

VMware - (Accreditor: VMware)
Virtual machine software from VMware, Inc., Palo Alto, CA (www.vmware.com) that allows multiple copies of the same operating system or several different operating systems to run in the same x86-based machine.

• VMware Security
• vSphere 4.1
• ESX Server

The itSM Solutions IT Network Management training portfolio provides support for the following delivery methods.

Accredited video certification programs delivered online to a student's PC. Certification Programs ITIL® Cisco® Microsoft® CompTIA® VMware®

itSM Solutions is a thought leader in the delivery of classroom, video classroom and blended learning classroom training programs. In all cases, the content and delivery are the same. Our classroom program represent a one to many model whereas our online videos programs represent a one-on-one model. Our blended programs combine online video training with a scheduled instructor led review session. Samples of our programs and courseware can be found by clicking on the thumbnails below.

Video Trainer Features

• Main Menu
  Move through hours of in-depth content - quickly and easily due to the efficient and organized structure.


• PowerPoint
  Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more...


• Controls
  Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises.


• Full Motion Video
  All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience.


• Review Exercises
  Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section.


• Resume
  All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you where.


• Certificate of Completion
  itSM Solutions is recognized worldwide for its ITSM training curriculums. Upon successful completion of our program, you will automatically receive an itSM Solutions Certificate of Completion.


• My itSM Mentoring Community
  Our certified online mentors are available to provide real-time answers to your ITSM questions before, during and after the training.

IT Network Management Exam Providers

Corporate Training Programs

itSM Solutions offers corporate clients the opportunity to purchase turn-key training solutions or build one of their own using itSM Solutions training materials. More information including pricing can be obtained by contacting sales@itsmsolutions.com

Reseller Programs

Organizations looking to become reseller partners should contact sales@itsmsolutions.com