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- itSM Solutions LLC partners with fox itsm to bring ITIL Intermediate Blended and Self-Study Training Solutions to South African Development Community
May 2, 2012
Free Press Release - itSM Solutions LLC Announces $999 ITIL Intermediate Blended Learning Training Program
April 16, 2012
Free Press Release - itSM Solutions Announces "All Access" Video Training Bundles for IT Project, Network and Service Management Certification
October 12, 2011
Free Press Release - itSM Solutions Announces its Content as a Service (CaaS) Licensing Program
February 28, 2011
FedTech Magazine - The ITIL Ideal - Agencies explore this pathway to consolidated, top-notch IT services and support
February 10, 2011
Free Press Release - ITIL Case Study Now Available From ITIL(R) to Help the IRS Deliver
January 31, 2011
PR Newswire UK - IT staff learn their ITIL lines at Walt Disney Parks & Resorts.
December 15, 2010
ComputerWeekley.com - ITIL Update FAQs – Summer 2010
The OGC updates the public on the ongoing update to ITIL.
September 7, 2010 - itSM Solutions to Introduce it's ITSM Training Profiler™ and Content as a Service (CaaS) Licensing Program at the IT Service Management Forum ( ITSMF) Fusion 2010 conference in Louisville, KY
August 27, 2010
Premier News - itSM Solutions Announces ITSM Training Profiler™, a Three Step Program for Mapping Your Current IT Profile to the Domains, Roles and Training Programs of ITIL’s® Service Lifecycle
June 15, 2010
Premier News - itSM Solutions Announces FLEXtime, a Time-Based Licensing Model for the Procurement of Self-Paced Online ITSM Training Programs
June 12, 2010
Premier News - ITIL Expert Certification in Ninety Days Without Having to Leave Your Home or Office
May 5, 2010
Premier News - itSM Solutions Announces ITIL® eTrainer™ - An Enterprise Class Content Distribution & Management System for Video Based ITIL V3 Training & Certification
Mar. 12, 2010
Premier News - itSM Solutions Announces the Availability of it's ITIL V3 Foundation Training Application from the Apple App Store
Feb. 22, 2010
Premier News - itSM Solutions Announces ITIL V3 Foundation Training From Your Apple iPhone or iTouch
Jan. 19, 2010
Premier News - itSM Solutions Announces The ITSM Practitioner Alliance Online Support Community
Dec. 11, 2009
Premier News - itSM Solutions and Migration Technologies Release a New Series of ITIL® V3 Consulting as a Service (CaaS)Training Workshops
Nov. 30, 2009
Premier News - itSM Solutions Announces a New Payment Plan Program for their ITIL V3 Online Self-Paced Role Based Training Programs
Nov. 11, 2009
Premier News - itSM Solutions Releases Role-Based, ITIL V3 Online Certification Kits for IT Professionals
Nov. 9, 2009
Premier News - itSM Solutions Announces a FREE Trial Kit for its ITIL V3 Intermediate Self-Paced Online Training Programs
Oct. 19, 2009
Premier News - itSM Solutions Partners with Looking Glass Development LLC to Bring Online, Self Paced Project Management Training Solutions to the ITSM Marketplace
Oct. 5, 2009
Premier News - itSM Solutions Announces the Industry's First ITIL V3 Online Certification Referral Rewards Program
Sept. 24, 2009
Premier News - itSM Solutions LLC Launches the Industry's First, No Commitment, Enterprise Volume Discount Program for Online ITIL V3 Certification
Sept. 24, 2009
Premier News - Kepner-Tregoe Forms Strategic Global Alliance with itSM Solutions
Sept. 22, 2009
Kepner-Tregoe - itSM Solutions Partners with Headway to offer Discounted ITIL Training Programs to the Unemployed
Aug. 13, 2009
Premier News - itSM Web Solutions Announces a FREE Trial Kit for its ITIL V3 Intermediate Online Training Programs
Jul. 15, 2009
Premier News - itSM Web Solutions Announces its Online, Self-Study ITIL V3 Certification Training Portfolio
Jul. 15, 2009
Premier News - itSM Solutions Announces Online Training Bundles for IT Practitioners Seeking ITIL V3 Certification
Apr. 17, 2009
Premier News - itSM Solutions Announces Subscription Pricing for its ITIL V3 Online Certification Training Library
Mar. 18, 2009
Premier News - itSM Solutions LLC Announces Recession Buster ITIL/ITSM Training & Certification Bundles
Feb. 2, 2009
Premier News - itSM Solutions Delivers Accredited Online Training Programs for ITIL V3 Intermediate Certification
Jan. 19, 2009
Premier News - itSM Solutions Announces 2009 ITIL Expert Bootcamp Training Schedule
Jan. 7, 2009
Premier News - itSM Solutions LLC Announces Online Mentor Led, ITIL V3 Classroom Training Solutions
Nov. 1, 2008
Premier News - itSM Solutions and the IT Service Management Institute Partner to Offer ITIL V3 Training Solutions
Aug. 29, 2008
Premier News - itSM Solutions LLC to Showcase Its ITIL Version 3 Mentored Learning Training Programs in Booth #621 at the ITSMF Fusion 08 Conference in San Francisco, CA
Aug. 26, 2008
PRNewswire - itSM Solutions Announces ITIL Version 3 Expert BootCamp Training Schedule
Aug. 16, 2008
Premier News - itSM Solutions LLC Announces Online V3 Practice Exams
Aug. 15, 2008
Premier News - itSM Solutions and Career Academy Launch ITIL Version 3 Online Mentored Led Training (MLT)
May 22, 2008
Premier News - IT adopts a service mentality
Mar. 1, 2008
Manufacturing Business Tech - How to Get Started on ITIL
Nov. 26, 2007
Computerworld - Who Said You Can Work in IT?
Jan. 30, 2007
CIO Update - Whitepaper Outlines How to Transform IT Using Open Frameworks
Jan. 20, 2007
itSM Solutions LLC - Windward Consulting Group Chooses itSM Solutions
Dec. 1, 2006
Business Wire
IT Project Management (ITPM) is an IT practice area that is concerned with the body of knowledge (BOK) the outlines the principles, techniques, and tools used in managing the successful outcome of IT projects. Roles include Project Management Professional and IT Business Analysts. Certifications include: PMP®, Prince2® and CBAP®.
itSM Solutions LLC
IT Project Management Training Videos

Introduction to IT Project Management Training Videos
The itSM Solutions IT Project Management training videos certification programs are delivered online using a self-paced, streaming video delivery format with support from our Project Management mentoring community. Exams for these programs are delivered by their respective examination institutes.
The Three T's and one R of ITIL Training
There are four basic things training coordinators need to think about when connecting a student with an ITIL® training delivery method.
The first is Training budget. It makes no sense to go shopping at Tiffany's if you only have a dollar in your pocket.
The second is Travel. Most companies have put a hold on travel until the economy gets better. My gut tells me that even when it gets better there will still be a hold on it especially when management discovers that things still get done without people jumping on airplanes.
The third is Time out of the office. The downturn in the economy has forced companies into a position of doing more with less. With that being the case it's almost impossible for anyone to leave for a couple of days let alone a week.
The fourth is Return on Investment (ROI). That is, if employers (or wives) are paying for the training they want some assurance that the student will pass the exam on the first try and that he or she will return with knowledge they can be used on the job.
Classroom Training Budget & Productivity Impact
- Training Budget - This delivery method tends to be the least expensive as everything (lectures, courseware, mentoring & exams) is delivered online.
- Travel Budget - This delivery method has zero impact on the travel budget
- Time out of the Office - Dependent on how the students structure their self-study schedule this delivery method may or may not require any time out of the office.
- Content Retention / Exam Pass - This program provides a lot of one-on-one online support to help students retain the content and pass the exam on the first try.
Certification Programs
Project Management Institute (PMI) PMP
PMI's Project Management Body of Knowledge (PMBOK) is a book which presents a set of standard terminology and guidelines for project management. The Fifth Edition (2011) was recognized by the American National Standards Institute (ANSI) as an American National Standard. Certifications include: Project Management Professional (PMP)
APMG Prince 2 (multi-student classroom delivery only)
Prince2 (Projects in controlled environments) is a process-based method for effective project management. It is used extensively by the UK Government and is widely recognized and used in the private sector, both in the UK and internationally. The method Prince2 is in the public domain, offering non-proprietorial best practice guidance on project management. Prince2 is a registered trademark of Cabinet Office. Certifications include: Foundation, Practitioner
IIBA CBAP
The Business Analysis Body of Knowledge (BABOK) is a repository of knowledge maintained by practicing business analysis professionals. It details what are currently deemed to be accepted practices within the profession. The Business Analysis Body of Knowledge contains business analysis areas of knowledge, the activities which make up business analysis, and the skills required to effectively perform business analysis. Certifications include: Certified Business Analysis Professional (CBAP)
Microsoft Project
Microsoft Office Project, also referred to as Microsoft Project, offers tools for more efficient project management. Microsoft Project can be used in a variety of industries including construction, manufacturing, pharmaceuticals, government, retail, financial services and health care. The main modules of Microsoft Project include project work and project teams, schedules and finances. Microsoft Project allows its users to set realistic goals for project teams and customers by creating schedules, distributing resources and managing budgets. Certifications include: Microsoft Project 2003, 2007 and 2010
PMI Project Management Complementary Classes
These complementary classes provide IT Project Managers with additional guidance in the areas of:
- Intro to Project Management
- Project Scope & Requirements
- Project Cost & Schedule
- Project Risk Management
- Project Quality Management
- Managing Project Teams
- Strategic Planning Skills
- Executive Strategy & Management
- Project Management Skills for Non-Project Managers
Class Configuration
Each Project Management training program includes:
- 6 Months Online Access to Instructor Lectures on Video
- Printable, Student Study Guide
- 6 Month of Online Support from our Project Management Experts
- Step-by-Step PMP Exam Registration Instructions plus 850 Practice questions
- PDU's
Pricing
| IT Project Management Certification Training Library Pricing | ||
| Course | eTrainerTM![]() |
cTrainerTM |
|---|---|---|
| IT Project Manager Bundle (includes all the eTrainerTM courses listed below) | $1,995 | N/A |
| ITIL® Training | ||
| 2011 Foundation Certification Training | $250 | N/A |
| 2011 Lifecycle Intermediate - Service Design | $510 | N/A |
| 2011 Lifecycle Intermediate - Service Transition | $510 | N/A |
| PMI Project Management | ||
| Executive Strategy & Management | $285 | N/A |
| Introduction to Project Management | $395 | N/A |
| PMP 2011 Exam Prep | $495 | N/A |
| Quality Management | $215 | N/A |
| Risk Management | $215 | N/A |
| Schedule & Cost Control | $285 | N/A |
| Scope & Requirements Development | $395 | N/A |
| CBAP Exam Prep | $495 | N/A |
| Microsoft Project | ||
| Microsoft Project 2003 | $149 | N/A |
| Microsoft Project 2007 | $149 | N/A |
| Microsoft Project 2010 | $149 | N/A |
| Project Management Fundamentals | ||
| Managing Project Teams | $79 | N/A |
| Strategic Planning Skills | $79 | N/A |
| Project Management Skills for Non-Project Managers | $79 | N/A |
| Prince 2 | ||
| Foundation | $495 | Call 401-764-0720 |
| Practitioner | $395 | Call 401-764-0720 |
Next Step Actions
ITIL - (Accreditor: APMG)
ITIL (Information Technology Infrastructure Library) consists of a series of books that provide guidance on the quality delivery of IT services in the context of a five phase service lifecycle. ITIL is supported by a comprehensive qualification scheme for individual certification along with a network of accredited training, consulting and technology providers. Certifications include:
- Foundation
- Lifecycle Intermediate / Practitioner - 2 certifications
PMBOK - (Accreditor: Project Management Institute - PMI)
PMI's Project Management Body of Knowledge (PMBOK) is a book which presents a set of standard terminology and guidelines for project management. The Fourth Edition (2008) was recognized by the American National Standards Institute (ANSI) as an American National Standard (ANSI/PMI 99-001-2008). Certifications include:
- Project Management Professional (PMP)
Prince 2 - (Accreditor: APMG)
Prince2 (Projects in controlled environments) is a process-based method for effective project management. It is used extensively by the UK Government and is widely recognized and used in the private sector, both in the UK and internationally. The method Prince2 is in the public domain, offering non-proprietorial best practice guidance on project management. Prince2 is a registered trademark of Cabinet Office. Certifications include:
- Foundation
- Practitioner
BABOK - (Accreditor: IIBA)
The Business Analysis Body of Knowledge (BABOK) is a repository of knowledge maintained by practicing business analysis professionals. It details what are currently deemed to be accepted practices within the profession. The Business Analysis Body of Knowledge contains business analysis areas of knowledge, the activities which make up business analysis, and the skills required to effectively perform business analysis.. Certifications include:
- Certified Business Analysis Professional (CBAP)
Microsoft Project - (Accreditor: Microsoft)
Microsoft Office Project, also referred to as Microsoft Project, offers tools for more efficient project management. Microsoft Project can be used in a variety of industries including construction, manufacturing, pharmaceuticals, government, retail, financial services and health care. The main modules of Microsoft Project include project work and project teams, schedules and finances. Microsoft Project allows its users to set realistic goals for project teams and customers by creating schedules, distributing resources and managing budgets. Certifications include:
- Microsoft Project 2003, 2007 and 2010
Project Management Complementary Classes - (Accreditor: PMI)
These complementary classes provide IT Project Managers with additional guidance in the areas of:
- Intro to Project Management
- Project Scope & Requirements
- Project Cost & Schedule
- Project Risk Management
- Project Quality Management
- Managing Project Teams
- Strategic Planning Skills
- Executive Strategy & Management
- Project Management Skills for Non-Project Managers
ONLINE
SELF-PACED VIDEO TRAINING
Bundle Up and Save!
IT Project Manager Bundle - $1,995
Bundle Includes:
- ITIL 2011 (Foundation, Service Design & Service Transition)
- PMP Certification Training
- CBAP Certification Training
- Microsoft Project (2003, 2007 & 2010)
- Project Management Complementary Training (9 classes)
- Intro to Project Management Workshop
- Project Scope & Requirements Workshop
- Project Cost & Schedule Workshop
- Project Risk Management Workshop
- Project Quality Management Workshop
- Managing Project Teams
- Strategic Planning Skills
- Executive Strategy & Management
- Project Management Skills for Non-Project Managers
Overview
itSM Solutions offers a full suite of online video training programs that enable students to become trained and certified in multiple IT Project Management practice areas.
In the past, IT professionals operating in silo based IT organizations specialized in one of the project management practices listed above. The current shift to shared utility based architectures and applications (i.e., cloud computing, Software as a Service etc.) is forcing individuals to add additional certifications to their resume to increase their value in terms of the support services or billable hours they can deliver to a corporation or IT integrator.
The itSM Solutions all access training bundle provides IT professionals with low cost access to over 14 project management online training and certification programs. Programs includes ITIL, PMI® Project Management Professional (PMP) certification, IIBA Certified Business Analysis Professional (CBAP) certification, Microsoft Project programs along with nine project management complementary classes.
With All Access, students will no longer have to budget thousands of dollars for individual certification courses, or spend valuable time away from the office.
The All Access subscription includes:
- On-Demand Video Based Training with 24/7 Live Chat Mentoring Support
- Classes include: ITIL 2011, PMP 2011, CBAP, Microsoft Project certification training + 9 Complementary PM Classes
- 12 months access to courses & mentors
- Printable workbooks and course reviews
- Career & Exam assistance services
- 46+% savings off regular retail prices
Course Features:
Video Lectures and Expert Instruction
Our unique delivery simulates a one-on-one classroom environment, creating a more personal learning experience.
Our highly certified expert instructors possess a superior understanding of the subject matter in their fields and have the ability to convey this knowledge in an effective, engaging, and professional manner to a wide audience.
Practical knowledge is essential for success in a real world environment and we have chosen our instructors with this in mind - many of our instructors are business owners and have been employed in their respective fields for decades!
PowerPoint Slides and Visuals
Our courses feature PowerPoint slides to illustrate concepts and complement the expert instruction.
Many of the in-depth theories and processes discussed in our courses can be learned most efficiently through the detailed powerpoint slides we provide. These slides are accompanied by an instructor voiceover to provide our students with a clear, efficient, and complete presentation of concepts.
Controls and Navigation
Our easy-to-use controls and table of contents navigation allow you to quickly jump to any point in the course and fully control the pace of your training.
Move through hours of in-depth content quickly and easily and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises. All courses resume where you left off last session, allowing you to learn when it is convenient for you without the hassle of remembering where you were.
Student Workbooks
Our courses feature printable Student Workbooks for every chapter.
Our printable Student Workbooks are a study tool that allows students to take notes and bring the course material with them when they may not have access to a computer. Workbooks can also be used electronically to quickly review powerpoint slides and training topics.
Review Quiz
Once a topic is completed, our built-in review quiz allows you to assess your progress and identify areas where additional study may be required.
After this assessment the student can go back give some extra attention to different subject areas within a topic if necessary. If using our online solution, the student score on each quiz is recorded so that student progress may be tracked.
Learning Zone Live Mentoring
Our solution offers interactive learning support on selected IT Certification programs across the Internet which sustains students using self-paced learning materials.
Learning Zone provides the student with online and telephone access to tutors, interactive chat sessions with other students, bulletin boards and continuous assessment and feedback. Train around the clock, around the world. Our certified online instructors are available to provide real-time answers to technology and soft-skill-related questions 24x7.
Who Should Attend
IT professionals looking to advance their careers and pay grades by obtaining multiple project management certifications.
Prerequisites
None
Exam
Supplied by the vendor or accreditation body.
| IT Project Management Certification Training Library Pricing | ||
| Course | eTrainerTM![]() |
cTrainerTM |
|---|---|---|
| IT Project Manager Bundle (includes all the eTrainerTM courses listed below) | $1,995 | N/A |
| ITIL® Training | ||
| 2011 Foundation Certification Training | $250 | N/A |
| 2011 Lifecycle Intermediate - Service Design | $510 | N/A |
| 2011 Lifecycle Intermediate - Service Transition | $510 | N/A |
| PMI Project Management | ||
| Executive Strategy & Management | $285 | N/A |
| Introduction to Project Management | $395 | N/A |
| PMP 2011 Exam Prep | $495 | N/A |
| Quality Management | $215 | N/A |
| Risk Management | $215 | N/A |
| Schedule & Cost Control | $285 | N/A |
| Scope & Requirements Development | $395 | N/A |
| CBAP Exam Prep | $495 | N/A |
| Microsoft Project | ||
| Microsoft Project 2003 | $149 | N/A |
| Microsoft Project 2007 | $149 | N/A |
| Microsoft Project 2010 | $149 | N/A |
| Project Management Fundamentals | ||
| Managing Project Teams | $79 | N/A |
| Strategic Planning Skills | $79 | N/A |
| Project Management Skills for Non-Project Managers | $79 | N/A |
| Prince 2 | ||
| Foundation | $495 | Call 401-764-0720 |
| Practitioner | $395 | Call 401-764-0720 |
The itSM Solutions IT Product Management training portfolio provides support for the following training methods.
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Accredited certification programs delivered in a classroom or virtual classroom (webinar) by an accredited instructor.
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Accredited video certification programs delivered online to a student's PC.
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itSM Solutions is a thought leader in the delivery of classroom, video classroom and blended learning classroom training programs. In all cases, the content and delivery are the same. Our classroom program represent a one to many model whereas our online videos programs represent a one-on-one model. Our blended programs combine online video training with a scheduled instructor led review session. Samples of our programs and courseware can be found by clicking on the thumbnails below.
Video Trainer Features
- Main Menu
Move through hours of in-depth content - quickly and easily due to the efficient and organized structure. - PowerPoint
Utilizing PowerPoint presentations enhances the delivery by displaying a variety of visual information to the user. This type of representation allows the user to better interpret the material through charts, definitions, graphs, and more... - Controls
Move forward, back, and repeat entire topics or just a section. A progress bar illuminates as you advance through exercises. - Full Motion Video
All courses feature full-motion videos of instructors teaching the information as if they are speaking directly to you. Our unique delivery simulates a one-on-one classroom environment creating a more personal lesson and learning experience. - Review Exercises
Each section has a review quiz to aid in the learning process by validating the comprehension of the material covered before moving on to a new section. - Resume
All courses are resumed to where you left off last session allowing you to learn when it is convenient for you without the hassle of remembering where you where. - Certificate of Completion
itSM Solutions is recognized worldwide for its ITSM training curriculums. Upon successful completion of our program, you will automatically receive an itSM Solutions Certificate of Completion. - My itSM Mentoring Community
Our certified online mentors are available to provide real-time answers to your ITSM questions before, during and after the training.
IT Project Management Exam Providers
| Certification Track | Examination Testing Center |
|---|---|
| ITIL | CSME through itSM Solutions |
| PMI PMP Exams | Prometric Testing Centers (www.prometric.com) |
| IIBA CBAP Exams | International Institute of Business Analysis (www.iiba.com) |
| Microsoft Exams | Prometric Testing Centers (www.prometric.com) |
Corporate Training Programs
itSM Solutions offers corporate clients the opportunity to purchase turn-key training solutions or build one of their own using itSM Solutions training materials. More information including pricing can be obtained by contacting sales@itsmsolutions.com
Reseller Programs
Organizations looking to become reseller partners should contact sales@itsmsolutions.com



A+ Trainer, MCT, MCSE, CIWSandra taught both MS Project 2007 and 2010 from the PM Library

Shannyn taught ALL (3) of the Project Management Fundamentals Courses from the PM Library



