Project Management - Quality Management Training

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Overview

The one-day intensive course offers participants a practical approach to the often-ambiguous topic of managing project quality. Participants completing this course will learn valuable skills to define overall project quality and then ensure the defined standards are met. This course is best suited for beginning to intermediate project managers. Each student will receive a course binder and a Quality Management for Projects & Programs book.

Key Course Topics

• Quality Basics
• What is quality
• How can quality be obtained
• The history of corporate quality
• What is the real corporate benefit to quality
• Planning for Quality
• Built it or test it?
• Identification of your customers real expectations
• The Quality Plan
• Real world tools
• Scope Changes and their impact on quality
• Effective quality management processes
• What do I really mean when I ask for a quality?
• Quality for program management
• Ensuring quality with external partners
• The change management plan
• Defining scope change
• Practical applications
• Building in Continuous Process Improvement
• Making Quality Real in Your Company
• An Introduction to Six Sigma

Delivery

Instructor Led Classroom, Virtual Classroom, Online Self-Paced

Exam

None

Credits Earned

7 PDU's