The ITSM Practitioner Resource Center
Industry Case Studies
ITIL®
Problem Management & Decision Support
- Uniroyal® gains an edge over its competition (pdf 84kb)
- Problem Analysis Improves Productivity (pdf 79kb)
- Automotive Manufacturers and Suppliers (pdf 89kb)
- Critical Thinking is a Powerful Key to a New Plant's Success (pdf 93kb)
- Accelerating and Improving Decision Making for a Major Capital Expenditure (pdf 104kb)
- Aerospace and Defense (pdf 62kb)
- Aerospace and Defense (pdf 82kb)
- Partnering with a Key Customer to Resolve a High-Impact Problem (pdf 83kb)
- Financial Services (pdf 106kb)
- Foil in the Brake Valve Inlet Filters (pdf 163kb)
- Integrating Two Acquisitions While Driving Bottom-Line Results (pdf 79kb)
- A Rapid Solution Preserves Revenue & Reduces Costs (pdf 84kb)
- When a Power Plant Shuts Down - KT Processes Kick In (pdf 383kb)
- A Sound Decision Saves $1.3 Million (pdf 80kb)
- Needle in a Haystack: Finding Root Cause Saves 2.8 Million (pdf 77kb)
- Steel and Metals (pdf 70kb)
- KT Methods Guide Customer Support of Semiconductor Manufacturing Process (pdf 112kb)
Project Management