itSM Solutions® Training Catalog
itSM’s online managed training solutions can be delivered in a classroom, virtual classroom or as a self-paced mentored or blended learning training solution. This innovative approach to IT and Office certification training enables training coordinators to deliver an enterprise wide training program that adapts to the just in time needs of the 21st century IT professional. This managed training solution, enables training coordinators to deliver a comprehensive training solution that ensures a successful outcome for both student and employer. Our training and support services are listed below.
itSM Solutions classroom style video training programs deliver the classroom experience direct to a student’s PC, Tablet or Smartphone* using a unique combination of online video lectures, testing, printable courseware, study guides, checkpoints, online labs, sample exams and 24/7 online expert mentoring services.
Register for a FREE 2 Day License Self Paced Mentored Overview Demo System Requirements PDU Credits Request More Information
The individual license provides a single student unlimited access to the course purchased. License timer begins at first login into the course.
ITIL® CobiT 5 PMP Prince 2 SCRUM Information Security CompTIA Cisco Microsoft VMware Real Live Labs
Individual or Team Library Licenses
The individual license provides a single student unlimited access to all of the classes listed in the library. The license timer begins at first login into the library.
The multi-student shared library enables each team member (max 6) to select any 2 classes from the purchased library. In the case of the multi-student shared library each class will have a 30 or 60 day license which will begin at first login for each course
ITIL Project Management Information Security Network Engineering SCRUM Office Productivity
itSM Solutions classroom style accredited blended training solutions use a unique combination of self paced mentored training videos combined with live instructor review sessions to help students prepare for their IT certification exam. Instructor delivery times are client selectable and can range from one to five days in length. Video training licenses are 90 days long. Onsite or online exam services are available for all ITSM training programs.
Blended Training Overview PDU Credits Request More Information
Blended Training ProgramsITIL® Prince 2 Cobit 5 SCRUM
itSM Solutions accredited classroom training programs are delivered by a certified instructor in a physical or virtual (webinar) classroom using online or printed training content. Classroom programs are one to five days in length. Onsite or online exam services are available for most ITSM training programs.
Classroom Training Overview PDU Credits Request More Information
Traditional Classroom ProgramsITIL® Prince 2 Cobit 5 ISO/IEC 20000 SCRUM How to Build a CMDB Cobit 5 Polestar ITIL Simulation
As an Accredited Training Organization (ATO), itSM Solutions is authorized to sell ITIL, Prince2, ISO/IEC 20000 and CobiT exam services direct to its student population. itSM’s Exam Management Service (EMS) provides students a single point of contact for purchasing, scheduling and managing any issues that may come up during the examination process.
Exam Services Overview Exam Vouchers Request More Information
Education Management Services
itSM Solutions IT Education Management Service enables enterprise training coordinators to put in place a comprehensive student planning and management service that will ensure a successful education outcome for both student and employer. The itSM Solutions Education Management Service (EMS) is built around a five step education modeling system designed around the key principles outlined in Kotter’s eight step change process for organizational transformation. EMS provides enterprises with a structured model on how to profile the knowledge and skills base of their IT organization and then map that profile to a series of role based training programs designed to equip IT professionals with the knowledge and skills to perform the IT role they are responsible for. This easy to use model helps IT organizations get the right training to the right person at the right time by identifying and justifying anticipated IT training needs.
Education Management Overview Request More Information