itSM Solutions® LLC
itSM Solutions® is an accredited courseware and training provider (ACP/ATP) specializing in the development and delivery of ITSM training solutions for IT professionals. itSM Solutions® is also recognized by PMI® as a Global R.E.P. with many of our courses accruing Professional Development Units (PDUs).
Venue Options
- Public
Delivered at public training centers around the world, this instructor led classroom based, group mentoring solution incorporates an interactive curriculum and a live certified facilitator to help participants internalize the concepts of ITSM and ITIL while preparing for the exam.Click to list Public Classes and Schedules.
- Onsite
Delivered at your location, this instructor led, classroom based, group mentoring solution incorporates an interactive curriculum and a live certified facilitator to help participants internalize the concepts of ITSM and ITIL while preparing for the exam. (minimum 6 students)Click to list Onsite Classes.
- Webinar
Delivered at your location over the internet, this virtual classroom based, group mentoring solution incorporates an interactive curriculum and a live certified facilitator to help participants internalize the concepts of ITSM and ITIL while preparing for the exam.Click to list Webinar Classes.
- Online Mentor
Delivered at your location, this online, one-on-one mentoring solution incorporates a video based curriculum and a live certified mentor to help participants internalize the concepts of ITSM and ITIL while preparing for the exam. This option provides both training coordinators and student the maximum flexibility in pricing, scheduling, venue, learning time, book delivery, travel & expense and class size.Click to list Online Mentor Classes.
- Online Web
Delivered at your location, this online, web mentoring solution incorporates a web based curriculum to help participants internalize the concepts of ITSM and ITIL while preparing for the exam.Click to list Online Web Classes.

Public Classes and Schedules
ITIL Certification Training
09/22/2008 - 09/26/2008 | Waltham, MA
12/01/2008 - 12/05/2008 | Tyngsboro, MA
11/03/2008 - 11/07/2008 | Tyngsboro, MA
11/10/2008 - 11/14/2008 | Rockville, MD
09/15/2008 - 09/17/2008 | Revision | Sierra Vista, AZ
10/06/2008 - 10/10/2008 | Service Support | San Diego, CA
11/03/2008 - 11/07/2008 | Service Delivery | San Diego, CA
12/08/2008 - 12/10/2008 | Revision | San Diego, CA
09/08/2008 - 09/10/2008 | Waltham, MA
09/29/2008 - 10/01/2008 | Tampa, FL
10/01/2008 - 10/03/2008 | King of Prussia, PA
10/15/2008 - 10/17/2008 | Rockville, MD
11/03/2008 - 11/07/2008 | Tyngsboro, MA
11/04/2008 - 11/06/2008 | Cherry Hill, NJ
12/15/2008 - 12/17/2008 | Center City Philadelphia, PA
09/10/2008 - 09/10/2008 | Tyngsboro, MA
12/03/2008 - 12/03/2008 | Waltham, MA
10/28/2008 - 10/30/2008 | King of Prussia, PA
10/14/2008 - 10/16/2008 | King of Prussia, PA
ITIL Certification Combination Specials
09/15/2008 - 09/26/2008 | New York City, NY
10/02/2008 - 10/11/2008 | Phoenix, AZ
10/13/2008 - 10/22/2008 | San Diego, CA
10/20/2008 - 10/29/2008 | Columbia, MD
10/20/2008 - 10/31/2008 | Dallas, TX
11/03/2008 - 11/14/2008 | Denver, CO
11/03/2008 - 11/12/2008 | San Jose, CA