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itSM Solutions classroom training programs are delivered by an certified instructor in a physical or virtual (webinar) classroom. Instructor can be provided as part of a turn-key classrooom solution or one can be provided by the client.
itSM Solutions printed and video course materials are accredited by CSME and Peoplecert and are licensed as part of its instructor led classroom programs. itSM’s course materials are designed to serve as a detailed reference guide for the student before, during and after each class. The content for our courses is constantly improved and updated to address changing syllabi and incorporates feedback from learners and instructors as part of our continual service improvement program.
Classroom program are one to five days in length and come with online video or printed student courseware, checkpoints and sample exams. All courses are eligible for PMI PDU credits. Video programs licenses are 90 days in length and come with online video lectures, testing, printable courseware, study guides, checkpoints, sample exams and online expert mentoring services. Onsite, online or testing center exam services are available for all ITSM training programs.
Our dedication to quality applies not only to our materials but to our instructor network as well. Our online, no cost trainer certification program has certified hundreds of trainers to deliver itSM Solutions materials across the globe. Clients and partners have the option to utilize itSM Solutions certified instructors or to train up corporate staff members to deliver the classes internally.