ITSM Classroom Training Programs
itSM Solutions professionally produced classroom training programs are delivered by an certified instructor in a physical or virtual (webinar) classroom. Instructor can be provided as part of a turn-key classrooom solution or can be provided by the client. Classroom program are one to five days in length and come with student workbooks, checkpoints, sample exams and PDU credits. Onsite, online or testing center exam services are available for most ITSM training programs.
itSM Solutions licenses its course materials as part of its instructor led classroom program and are accredited by CSME, Peoplecert and APMG. itSM’s course materials are designed to serve as a detailed reference guide for the student before, during and after the training is completed. The content for our courses is constantly improved and updated to address changing syllabi and incorporates feedback from learners and instructors as part of our continual service improvement program.
Our dedication to quality applies not only to our materials but to our instructor network as well. Our online, no cost trainer certification program has certified hundreds of trainers to deliver itSM Solutions materials across the globe. Clients and partners have the option to utilize itSM Solutions certified instructors to deliver their program or to train up corporate staff members to deliver the classes ingternally.