How To Succeed With ITIL
Provocative and timely event shows what to do (and what not to do)  
to ensure a successful ITIL implementation.
Level 12345 (what's this?)

See these related programs:
Foundation Certification
 

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This program can be delivered by an instructor in 2 days (ILT) or via the web in 2-hour blocks over one or more weeks (IWT). More...

the event
Building on recently available data, and examining all the latest issues and challenges facing IT professionals considering ITSM and ITIL, this program shows what others around the world have learned the hard way! Comprising two packed days of information, analysis and commentary taken from companies who have already examined ITIL across Europe and USA, combined with in-depth workshops, the event addresses the specific concerns of making a decision to proceed with ITIL ITSM. Feel confident with your own personalized and unbiased ITIL strategy.

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Discover the traits that predict success with ITIL and ITSM implementations don't miss out
Confidently make a decision about your ITIL path, an invaluable function for any IT executive who has to make the call. If you have been struggling to put together a IT Service Management (ITSM) plan that will help you deal with IT service quality, escalating management costs, regulatory compliance issues and the onset of Utility Computing, then this program is for you. This conference provides the prefect opportunity to discover the truth about ITIL, learn what you can really expect, and see if ITIL is even for you or not -- its not for everyone. You will be able to benchmark your strategy against others from around the world.
key information
Highlights of the program include reviewing case studies from the USA, Canada and Europe that will teach you what others have done to assess their organizational needs, promote ITIL adoption within their enterprise, realize a competitive business advantage from ITIL and define, document and obtain a Return On Investment from ITIL. In addition to expert presentation, the event includes in-depth workshops focusing on Developing Your Own ITIL Map. Download the brochure for full details of these interactive sessions.

Learn how to assess organizations and promote ITIL adoption

Realize how to define, document and achieve a Return On Investment from ITIL

who attends
Our events focus on IT management issues, issues that require decisions with impact. Attending this event and you may be able to meet IT experts from many companies, and share ideas. This program is designed for those must make a decision about whether or not to implement ITIL. Recommended attendees include:

  • IT Directors
  • Project Managers
  • Service Level Managers
  • IT Service and Support Managers
  • IT Service Desk Managers

you need to attend this event because:

1. It's Unbiased!
No other event you can attend will deliver the unbiased truth about ITSM! Learn in a pressure free environment. We’ll give you what you need to make a sound decision that you can support.

2. You'll walk away with the facts you need to justify your ITIL decision. Some documents include:

  • IT Process Maturity Self Assessment
  • ITIL Adoption Assessment
  • Your Personal ITIL Plan

3. Spend Time With An Experienced ITSM Professional
Our only objective is that you leave with the unbiased facts and supporting documentation you need to make a proper decision given your own unique circumstances.

4. Learn From ITIL Experts!
We’ve assembled our senior researchers, fellows and trainers from industry veterans with hands-on experience in ITSM to provide practical, real-world experience about adopting and implementing ITIL.

 

If you're considering ITIL this program is a must-have, in it you will learn things you will never hear from vendors and consultants.

Know the facts and what you can expect before you decide.

See what works, what doesn't and why.

Prepare for ITIL without vendor hype. 

Cut through the noise and learn how you can benefit from ITIL.

  • Discover how to be in the group that say ITIL made a significant impact on their business.

  • Create your own personalized plan for success by examining real-world implementations.

  • Ensure you are with the adopters seeing a competitive business advantage from ITIL.

  • Learn why 2-out-of-3 ITIL adopters did not get the promised ROI – and how to make sure you gets yours.

INCLUDES FREE ITIL "ROADMAP"
Complete your own, personalized ITIL roadmap documenting the steps you have to take to implement ITIL -- or to dismiss it.

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