System Requirements for Watching itSM Solutions Training Videos Online

PC Users: 

Computer/Processor: 2 GHz or above Intel Pentium 4 or above AMD Athlon 3800+ or above; 512MB RAM or above; Keyboard and Mouse, Network Card 100BaseT or higher; Sound Card/Speaker/Headset; Configured default printer for printing scores and Certificates of completion; Operating System: Windows XP SP3; Internet browsers IE v6 and above, Mozilla Firefox v3.0 and above; Internet connection 1.5Mbs or better

Additional requirements (especially for Tablets & Smartphones)
Super VGA (1024 x 768) or higher-resolution video adapter with 128MB VRAM and monitor The latest versions Macromedia Flash player and Shockwave player plug-ins for Internet browser (Firefox doesn’t use plug-ins installed for IE)

Mac Users:
Safari 3.0 or newer, Firefox 3.0 or newer or Google Chrome 5.0 or newer (JavaScript and Java enabled) Mac OS X 10.5 – Leopard or newer Intel processor (1GB of RAM or better recommended) Cable modem, DSL, or better Internet connection

Participants wishing to connect to audio using VoIP will need a fast Internet connection, a microphone and speakers. A USB headset is recommended.