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itSM Solutions IT Education Management Service enables enterprise training coordinators to put in place a comprehensive student planning and management service that will ensure a successful education outcome for both student and employer.

The itSM Solutions Education Management Service (EMS) is built around a five step education  modeling system designed around the key principles outlined in Kotter’s eight step change process for organizational transformation. EMS provides enterprises with a structured model on how to profile the knowledge and skills base of their IT organization and then map that profile to a series of role based training programs designed to equip IT professionals with the knowledge and skills to perform the IT role they are responsible for. This easy to use model helps IT organizations get the right training to the right person at the right time by identifying and justifying anticipated IT training needs.

Services Include

  • Education Assessment
  • Education Planning
  • Student Management
  • Student Monitoring
  • Management Reports

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