Partner Program

The itSM Solutions partner program enables organizations to set up the operational infrastructure to deliver Digital Transformation training services. The training can be delivered in a classroom, virtual classroom, as a self-paced video or blended learning program. All content is white label so partners have the option to leverage its brand in the offering.


itSM Solutions Training Partnership Details

Classroom, Technology and Staff Requirements
There is no technology required to deliver the itSM Solutions programs. The only staff required is an instructor that itSM Solutions or the partner provides

Financial Model
There is no upfront investment required to become an itSM Solutions reseller partner. Curriculum Licensing, instructor, exams and video training fees are listed in the reseller agreement. Administrative or academic support fees may apply for services partner would like to outsource to itSM Solutions

Revenue Model

Primary partner revenue model will include:
• Open Enrollment Registrations for Classroom and Virtual Classroom Instructor led programs
• Self Paced Video Programs
• Exams

Student funding sources will be:

• Apprenticeships
• Grants
• GI Bill
• Project or Program Monies
• HR Monies

Marketing & Communications Model

• itSM will work with partner to build awareness for its training program via social media and other marketing venues including online webinars, trade shows and other industry events.

Target audience
All businesses, governments, nonprofits and academic institutions with IT infrastructures and access to the Internet.

Recruitment program
itSM will help partners launch a campaign that focuses on digital transformation.
Success Metrics, Continuous Improvement Model
Our success metrics and continuous improvement model is based on an accredited quality management system we have in place with the certification exam agency Acquiros and Peoplecert. This system is where we monitor student feedback and over pass scores.

Governance Model
The governance model will be established by itSM Solutions and Acquiros an ISO 17204 accredited certification exam agency. All partners will be required to sign a itSM Solutions reseller agreement which provides the guidelines for the reseller to operate under. Random audits of partners will be conducted the certification exam agency to ensure compliance with the agreement.

Course Credits

Most programs come with a certificate of completion and continuing education credits, such as PDU and CEUs.


Copyright © 2017 itSM Solutions LLC