Tag Archives: mentored learning

What ITIL Training method is Right for You?

The world of ITIL training & testing has changed quite a bit over the past two years. Today, one can be trained from Foundation thru Expert in an instructor led classroom, virtual classroom, online self-paced video or e-learning classroom or in a blended learning classroom that combines self-paced training with instructor-led review sessions. Exams can be taken onsite with a proctor, online with a web cam proctor or at an accredited testing center. These new multi-venue delivery and testing capabilities provide training coordinators with the ability to maximize the use of their ITSM training dollar while minimizing their travel cost and a student’s time out of the office. This multi-venue approach also provides the ability to accelerate ITSM adoption within an enterprise by enabling training coordinators to offer solutions that can be delivered anytime, anywhere. This newsletter is designed to help training coordinators understand each delivery method in detail so they in turn can use this new found knowledge to assist in the development of multi-venue training plan for individuals or an entire IT organization.

What If The Education System Isn’t Broken — Just Irrelevant?

There’s a lot of discussion about our broken education system. And many people offer solutions for “fixing” education. But what if what’s really ailing education isn’t the fact that it’s somehow fundamentally broken? What if the system we have today is actually functioning perfectly as designed? And what if that system is no longer relevant?

It’s something I think a lot about. So much time, resource and attention is applied to “fixing education.” But what if nothing is broken?

Indeed, we live in a world that no longer needs the education systems we’ve perfected – a factory model of education where every child memorizes the same information and which became the engine for the recently ended Industrial Era. As Sugata Mitra, an innovating researcher from India, points out, our current system isn’t broken – it’s perfectly engineered and working well – it’s just irrelevant.