Tag Archives: PMP

IT Service Management (ITSM) – A Reference Model for Business & IT Alignment

 Today’s multi-faceted business world demands that Information Technology provide its services in the context of a fully integrated corporate strategic model. This transformation becomes possible when IT evolves from its technological heritage into a Business Technical Organization, or an “internal service provider.” This paper describes how the itSM Solutions reference model integrates five widely used service management domains to create a powerful model to guide IT in its journey into the business leadership circle.

itSM Solutions LLC Announces “All Access” Certification Training Libraries for ITIL, IT Project Management, IT Security and IT Technology Certification

(Free-Press-Release.com) February 14, 2013 —  A trusted source for accredited, video based classroom training solutions,  itSM Solutions LLC announced today it’s “All Access” IT Certification Training Libraries.

The itSM Solutions video training libraries enables IT Professionals to certify across multiple IT domains while reducing or eliminating travel and time out of the office costs. All this at a price point equal to or lower than the price of one traditional classroom program.

Training libraries include:

12 Class –  ITIL Library
19 Class –  IT Project Mgmt & BA Library
14 Class –  IT Security Library
42 Class –  IT Technology Library
57 Class –  Office Productivity Library